Reports To: General Manager or Owner

"A mind built for excellence. A spirit built for service."

What does an in house Mitigation Estimator with Paul Davis do?

Serve your community when it needs it the most
Communicate with clients and adjusters the scope and expectations for rebuild
Celebrate the completion of projects with homeowners, grateful to be back in their homes and businesses, along with your Project Managers and office team members
Learn new things daily about scoping and signing construction projects
Get results and set proper expectations for others
Have fun and be part of a growing business and community!

The Mitigation Estimator (ME) reports directly to the Mitigation Manager and is responsible for providing estimates for customers who have experienced an insurance loss/claim. The Estimator’s primary focus is to create, achieve equitable settlements and conclude estimates and supplements for insurance adjusters. This individual is responsible for abiding by all insurance program policies, time requirements, and procedures in a timely manner to ensure that Paul Davis Restoration of Santa Clarita maintains high marks for NPS and POMS scores. The Estimator is responsible for creating fast, accurate estimates and for making sure that all data is properly uploaded to Xactimate and XactAnalysis, as well as in RMS, and that the status of jobs is properly maintained.

Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and bring in work for project managers to complete. We also want a fun personality that enjoys getting results.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider – our Restoration Estimators are on the front lines of restoring their communities by walking damaged properties and scoping estimates for full rebuilds. You will have autonomy after training to control your schedule and continually seek learning opportunities that will improve your skillset.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need

Mission: To provide opportunities for great people to deliver Best in Class results

Team Compensation and Benefits:

Ongoing Leadership Development Program and industry events
One on One mentorship
Three months of structured training to learn the Paul Davis Way
Access to Paul Davis University and regular training opportunities
PTO and sick days with a flexible schedule
Hourly $24 - $28 based on experience

Team Qualifications (Requirements):

Ability to clearly deliver truth and give certainty when property owners need it most
Proficient with a variety of current technology
Career emphasis on learning and continuing education
Sound planning and organizational skills
Excellent communication and presentation skills
Valid Driver’s license and satisfactory driving record required
Bachelor’s Degree or equivalent relevant experience

Previous Xactimate experience is required. Industry certifications, including IICRC and Lead, preferred. If limited experience but you meet all qualifications, we will invest in your training.

Role on the Team (Job Functions):

Meet operational objectives of Sales, Gross Margin, Brand Experience
Track metrics during bi-weekly GS&R such as Net Promoter Score of 60
Clearly communicate expectations with project manager and adjuster, onsite as needed
Profitably scope estimates sign projects to get started
Communicate and document any change orders and insurance supplements
Ensure project completes within profit range and service level agreements are hit
Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.
Participate in local community events
Establish relationships with business owners, insurance professionals, and TPA's
Seek partnerships to improve the performance of the team

Skills Desired of Team Member:

Self-motivated to get results
Loves working people and enjoys estimating software
Effectively schedules ahead while maintaining flexibility
Excellent interpersonal skills
Is succinct and professional with written communication
Enjoys working hard and putting together agreements
Servants heart to take care of others

Are you Paul Davis?

Before You Can Take the Field: We require a drug and background and check. Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having the ability to stand or walk, occasionally bending, squatting, climbing stairs, and lifting up to 50 pounds.

Paul Davis is an equal opportunity employer.

Compensación: $24.00 - $28.00 based on experience

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.